Contact us
We are here to help with any question about your studies, membership or the platform. Whether you are working through Level 2, Level 3 or planning your route to Level 4, the Balance team is happy to help.
The quickest way to reach us is by email. We aim to reply within two working days.
info@balanceaccountancy.co.ukStudy support
Stuck on a lesson or assessment? Email us with the unit and lesson name and we will help you work through it.
Membership
Questions about billing, renewals or cancelling your membership? Email us and we will sort it out.
Employer enquiries
Interested in training a team? Email us to discuss employer solutions and group access.
Exam registration
AAT exam registration and exam-centre fees are separate from your Balance membership. We can point you to the right place to book.
A note on qualifications
Balance is an independent training provider. AAT qualifications are awarded by the Association of Accounting Technicians. We can guide you on the qualification structure, but registration for AAT membership and exams is handled through the AAT.